Cancellation must be received [seventy-two (72) hours prior to arrival date to avoid penalty charges.
For reservations which are cancelled after the period above-stated, the Resort shall retain fifty percent (50%)of the total cost of the booking or an amount equivalent to one(1) night of the room reserved, whichever is higher as penalty for late cancellation.
No show charges are equivalent to the total room charges for the entire period booked
As an exception to item number 2 and 3 above, rebooking or refund may be accommodated if cancellation or no show is due to a valid emergency. Allowance of the foregoing shall be at the sole discretion of the Resort and subject to presentation of appropriate supporting documents (i.e., doctor’s note or medical certificate for confinement of guest in a hospital.)
Check-in time is at 1:00 p.m. and Check out time is at 11:00 a.m. Requests for early check-in or late check-out are subject to availability. Advance arrangements are required and additional charges may apply.
Check-out time shall be strictly observed. Upon failure of the guest to check-out after the expiration of the applicable check out time, the Resort shall be authorized to enter the room and cause the removal of all personal belongings left therein. Appropriate storage fees therefore may apply and shall be for the account of the guest.
Guest must follow and observe the Resort policies, safety rules and regulations, warning and danger signs proper attire and decorum while inside the premises and using its facilities, and it is expressly agreed and understood the guest shall be solely liable for any loss, damage, injury, accident or death that may occur due to the negligence, willful act or disregard of the same. The guest agree to render the Resort, its owners, officers and staff; free and harmless from any claims arising from the use of any of the equipment of facilities in the resort.